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Troubleshooting issues downloading the Showmax app

<p>If you are having trouble finding the Showmax app on your device&#39;s content store, here are some troubleshooting tips to help you resolve the issue:</p>
<h2> </h2>
<h2 style="box-sizing: border-box;padding: 0px;font-size: 1.5em;display: block;margin-inline: 0px;line-height: 1.2;margin-block: 0.83em;color: #181818;font-family: -apple-system, BlinkMacSystemFont, &#39;Segoe UI&#39;, Roboto, Helvetica, Arial, sans-serif, &#39;Apple Color Emoji&#39;, &#39;Segoe UI Emoji&#39;, &#39;Segoe UI Symbol&#39;;white-space: normal;background-color: #ffffff;margin: 0px 0px var(--lwc-spacingSmall,0.75rem) 0px;">Check you&#39;re using a supported device</h2>
<p style="box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, &#39;Segoe UI&#39;, Roboto, Helvetica, Arial, sans-serif, &#39;Apple Color Emoji&#39;, &#39;Segoe UI Emoji&#39;, &#39;Segoe UI Symbol&#39;;font-size: 14px;white-space: normal;background-color: #ffffff;">See a list of <a style="box-sizing: border-box;color: var(--lwc-brandtextlink,rgba(11, 92, 171, 1));text-decoration-line: none;transition: color 0.1s linear;cursor: pointer;" href="https://www.showmax.com/help/article/what-devices-does-showmax-work-on" title="Showmax supported devices" target="_blank">devices which support Showmax</a>.</p>
<p style="box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, &#39;Segoe UI&#39;, Roboto, Helvetica, Arial, sans-serif, &#39;Apple Color Emoji&#39;, &#39;Segoe UI Emoji&#39;, &#39;Segoe UI Symbol&#39;;font-size: 14px;white-space: normal;background-color: #ffffff;"> </p>
<p style="box-sizing: border-box;margin: 0px;padding: 0px;color: #181818;font-family: -apple-system, BlinkMacSystemFont, &#39;Segoe UI&#39;, Roboto, Helvetica, Arial, sans-serif, &#39;Apple Color Emoji&#39;, &#39;Segoe UI Emoji&#39;, &#39;Segoe UI Symbol&#39;;font-size: 14px;white-space: normal;background-color: #ffffff;">For instructions on how to download the Showmax app on your supported device, take a look at:</p>
<p><a href="https://www.showmax.com/help/article/install-the-showmax-app-on-an-android-device" title="How do I install the Showmax app on an Android device?" target="_blank">How do I install the Showmax app on an Android device?</a></p>
<p><a href="https://www.showmax.com/help/article/how-do-i-install-the-showmax-app-on-my-apple-device" title="How do I install the Showmax app on my Apple device?" target="_blank">How do I install the Showmax app on my Apple device?</a></p>
<p><a href="https://www.showmax.com/help/article/install-the-showmax-app-on-a-smart-tv" title="How do I install the Showmax app on my Smart TV?" target="_blank">How do I install the Showmax app on my Smart TV?</a></p>
<p><a href="https://www.showmax.com/help/article/how-do-i-install-the-showmax-app-on-my-gaming-console" title="How do I install the Showmax app on my gaming console?" target="_blank">How do I install the Showmax app on my gaming console?</a></p>
<h2>Check your location</h2>
<p>Make sure you&#39;re in a <a href="https://www.showmax.com/help/article/in-which-countries-can-i-access-showmax" title="Showmax supported countries" target="_blank">country in which Showmax is available</a>, and that your device&#39;s content store matches that location. Take a look at the official guides below for instructions, or check with your device manufacturer for more details:</p>
<p><a href="https://support.google.com/googleplay/answer/7431675?hl=en-GB" title="How to change your Google Play country" target="_blank">How to change your Google Play country</a></p>
<p><a href="https://support.apple.com/en-gb/118283" title="Change your Apple Account country or region" target="_blank">Change your Apple Account country or region</a></p>
<h2></h2>
<h2>Turn off your VPN</h2>
<p>Showmax cannot be accessed through proxy or unblocking (VPN) services. These include DNS or VPN services (e.g. UnoTelly) and data compression proxy services (e.g. Google Data Saver). Turn off your VPN while trying to download the Showmax app.</p>
<h2></h2>
<h2>Change network connection</h2>
<p>If you&#39;re seeing the issue using mobile data, try switching to Wi-Fi or vice versa</p>
<h2></h2>
<h2>Restart your device</h2>
<p>Sometimes a simple device restart can resolve a variety of issues.</p>
<p> </p>

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