Account & Billing

How do I delete my Showmax account and data?

<h2>Showmax Data Request Form</h2>
<div>For any requests relating to your Showmax account and data, you can complete our <a href="https://privacyportal-uk.onetrust.com/webform/3790b0b7-e976-49d2-9c9b-b545654c6040/552fc0a6-c8fa-4fa5-9ad7-01518323e88b" target="_blank">Showmax Data Request form</a>. </div>
<div> </div>
<div>With our Showmax Data Request form, you can request to:<span></span></div>
<ul><li>Delete your personal data</li><li>Access your personal data</li><li>Port your personal data</li></ul>
<div><span></span>Don&#39;t worry, all requests are processed through a secure automated system. We will notify you once we receive your request.</div>
<div> </div>
<h2><span></span>Data deletion process</h2>
<div>If you have asked us to delete your Showmax account, we will send you updates on the progress of your request by email. </div>
<div> </div>
<div><span></span><span></span>As data is sensitive, we will need to confirm your identity before proceeding with your data request. If you are making the request on behalf of someone else, we will also require proof that you have their authorisation.</div>
<div> </div>
<h2><span></span>Remember to cancel your subscription on Showmax</h2>
<div>Deleting your information alone may not stop any future payments, including automatic renewal charges for subscriptions. It is your responsibility to review, manage, and cancel your payment obligations. For instance, if your subscription is billed through a third party like Apple or the Google Play Store, you may still be charged.</div>
<div> </div>
<div><span></span>Check out our article on <a href="https://www.showmax.com/ng/help/article/how-do-i-cancel-my-showmax-subscription" target="_blank">How do I cancel my Showmax subscription?</a> for detailed instructions.</div>
<div> </div>
<div><span></span>Also, make sure to review our <a href="https://www.showmax.com/terms" target="_blank">Showmax Terms and Conditions</a>.</div>

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