Account & Billing

I forgot my password, how do I reset it?

<p>Follow these steps to reset your password if you have forgotten it:<strong> </strong></p>
<p> </p>
<ol><li>Go to <a href="https://www.showmax.com/forgot" target="_blank">showmax.com/forgot</a>. </li><li>Enter the email address linked to your Showmax account. Select Continue.</li><li>Check your email for instructions on how to reset your password.</li><li>Follow the instructions in the email to reset your password and save it. </li></ol>
<p> </p>
<p><strong>Good to know:</strong> the link will only be valid for 3 hours after request. </p>
<p>If you did not receive the password reset link, check your junk mail or click the Resend button. </p>
<h3></h3>
<h2>Tips for a strong password  </h2>
<p>Here are some tips for creating a strong password: </p>
<ol><li>Make your password at least 10 characters long.</li><li>Use a combination of letters, numbers, upper case, and special characters.</li><li>Avoid personal information and real names.</li><li>Remember, the more random your password is, the stronger it will be. </li></ol>

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